At DWS, we utilize a comprehensive Enterprise Risk Management (ERM) process. We maintain a dynamic risk register and review identified risks based on categories, and assigns significance based on their likelihood and potential impact. These risks are reviewed with our BOD and published monthly. Executives and senior leadership address specific risks and provide mitigation strategies and plans on a regular basis.
In addition, DWS has developed comprehensive Business Continuity and Crisis Communication plans. These plans ensure the stability of our business operations in the event of a crisis or emergency.
QUALITY MANAGEMENT SYSTEM
DWS is the only Snubbing company in North America to have earned the API Q2 certification for quality management. API Spec Q2 is the first ever quality management system (QMS) certification for service supply organizations in the oil and natural gas industry. In fact, the DWS Quality Management System is certified by both API Q2 and ISO 9001:2018. Our designation as API Q2/ISO9001 Certified exemplifies our commitment to continuous improvement, mitigating risk, and providing our customers a competitive advantage in the safest and most environmentally conscious way possible.
SUPPLY CHAIN GOVERNANCE
DWS has a thorough supply chain management system and internal controls that provide vendor pre-qualifications, tiering and criticality, and sound purchasing processes. Our dedicated procurement team ensures compliance to our very high standards. We leverage a leading-edge Enterprise Resource Planning (ERP) system to align with our world class Quality management System (QMS). Our ERP has streamlined communication, improved operating processes, and ensured proper delegation of authority.
In recent years DWS has invested heavily in information technology (IT) and infrastructure. Our IT assets are managed by a suite availability paired firewalls as well as overlapping virtual firewalls and network security. The DWS cloud infrastructure has separated Virtual Local Area Networks for each building. Each building has their own firewall managed switch. In addition, email security is protected via specific software that targets malicious attacks.